La Non-Violent Communication (NVC) is a practical approach that links in with other communication and management approaches. It is a process that develops clarity and consistency of language, as well as openness and understanding of others. This method encourages cooperation by learning how to transform conflicts constructively.

Le Lycée Français International Victor Hugo de Francfort is hosting a training course on 6 and 7 February entitled Emotions? Resources for everyday actionThe aim is to understand emotional processes and learn how to use NVC.

Identifying what blocks or facilitates communication, developing the ability to listen, establishing a dialogue that enables clear requests to be expressed and learning to "decode" emotions and defuse the obstacles to communication - these are the subjects addressed by the many trainees and by Claire VentréIEN for the Central and Eastern Europe Zone.